Use Microsoft Dynamics CRM Online to Manage Marketing, Sales and Service

Sensible Systems can help your business get up and running quickly with Microsoft Dynamics CRM Online. Microsoft Dynamics CRM Online combines your everyday Microsoft Office applications with powerful customer relationship management (CRM) software accessed over the Internet to rapidly improve marketing, boost sales, and enrich customer service interactions.

Microsoft Dynamics CRM Online equips business professionals with access to customer information through a full suite of marketing, sales, and customer service capabilities with a familiar Microsoft Office Outlook experience to help ensure rapid user adoption and fast results.

MARKETING: Maximize Your Marketing Investment

Increase the effectiveness of marketing programs, generate demand, and better track key performance indicators with intuitive segmentation tools, powerful campaign management features, and insightful marketing analytics. Plan, launch, and track campaigns more efficiently with marketing workflows that reduce laborious manual tasks. Microsoft Dynamics CRM Online helps you capture the right information and deliver it effectively to your marketing teams and target audience at every stage of the campaign life cycle.

Seamlessly create, manage, and optimize Internet-based marketing campaigns, while effortlessly capturing and tracking leads. With landing page templates and intuitive wizards, Internet Lead Capture (ILC) takes care of the heavy lifting and provides you with a true closed-loop process.

SALES: Spend More Time Selling

Streamline your sales process and empower your sales force by providing a holistic view of customer and deal details. Improve close rates with keen insights and tools that help you to sell the right product at the right time. Spend more time selling and reduce administrative tasks via intelligent communication tracking, workflow automation, and tools that reduce data entry. Improve adoption with a native Office Outlook experience and seamless integration to Microsoft Office. Improve visibility into the business and enable more informed decisions with embedded dashboards, out-of-box reports, and automated tracking of the sales pipeline.

SERVICE: Deliver Superior Customer Service and Support

Provide customer service professionals with access to complete case and service history to deliver consistent service that helps improve customer loyalty and drive long-term profitability. Leverage the flexible service scheduling and knowledgebase capabilities to quickly dispatch needed resources and solve issues quickly. Microsoft Dynamics CRM Online provides a comprehensive customer service and support solution in a familiar Microsoft Office Outlook interface that can be easily tailored to your unique customer service operations.

Call Today!
Contact us today to arrange for a FREE assessment of your current IT environment or to get more information about how Microsoft Dynamics CRM Online can benefit you. Please call (877) 773-6797, ext 101 or send an email to info@sensiblesystems.com.